HOW IT WORKS

RESERVE

Find and reserve a bike using our mobile app, at app.socialbicycles.com in your browser or on the bicycle itself.

RELEASE

Once you’ve reserved a ride, just enter your 4-digit PIN code on the keypad to unlock the bike. Remember to ride safely and follow safety rules.

RIDE

Want to stop for coffee? Press the “HOLD” button and lock the bike to a rack. Just re-enter your 4-digit PIN to unlock and continue riding.

RETURN

To end your trip, lock your bike at one of the regular bike racks within the system map.

MEET OUR BIKE

SEE FEATURES

GET STARTED

DOWNLOAD THE APP

Frequently Asked Questions

What is bike share?

Is bike share for me?

YES! Whether you are a Charleston local who commutes all too often, a frequent visitor, or just in town for the day, Holy Spokes is perfect for you. With our 27 convenient locations across the peninsula, you can spend a day riding around town and indulging in Charleston’s beautiful scenery, use it to commute or to hop around town and experience the nightlife. We offer several payment plan options, so you can select which fits your needs on our pricing page.

Is there a minimum age?

Where are the stations located?

Can I lock the bike out of hub for a quick stop?

YES! The bikes do have a “Hold” feature. If a user wants to pop in a coffee shop and hop back on the same bike, simply press the “Hold” button on the keypad on the back of the bike and you will be prompted to lock the bike. This will avoid the $5 out of hub fee as well as hold the bike for the user for up to 30 minutes. During this time the bike will not be available for other users to rent. As long as the user returns to the bike on hold within the 30-minute time frame.

What is an “Out of System” fee?

What does it cost?

Can I reserve a bike ahead of time?

es, you can reserve a bike from the mobile app or https://app.socialbicycles.com up to 15 minutes, so it will be waiting for you when you arrive – you’ll never have to worry about showing up at an empty station when you need to get somewhere. Select a bike on the map, click the blue button ‘Reserve this bike’ or ‘Reserve a bike at this hub’. Click green “Confirm” button.

To cancel the reservation, tap on the red ‘Cancel’ button at the bottom of the screen. If you cancel before 1-minute, no fees will apply. Beyond 1-minute, paid time begins to accrue (counts towards your total ride time).

After 15 minutes, the timer expires and the bike becomes available for other users to rent.

How does it work?

Users can purchase any level of membership online or via the SoBi mobile app on a smartphone. Once registered, a rider can access the map of hubs which will indicate how many bikes are available at each. When users sign up, they will be given a 6-digit account number and 4-digit pin code. Users can simply walk up to a bike enter the code and PIN, unlock and begin riding. When you arrive at your final destination, return and lock the bike at a designated Holy Spokes station. The bike is now available for others to use. Bike can also be reserved, booking time is 15 minutes. (Bikes may also be locked to any regular bike rack or secure object for a $5 fee). Please note riders should always end their trip within the system area and the bike must always be securely locked to a fixed object when locking a bike or putting it on hold.

How is it different than renting bikes?

Bike share is intended for point to point transportation. The difference in bike share versus bike renting is that it is completely self-sufficient and the user does not have to return the bike to the same location that it was picked up from. Our bikes also track the user’s calories burned, carbon dioxide emissions reduced and money saved versus driving (all of this information is accessible on the mobile app or the website under the “Usage” tab).

Am I required to wear a helmet?

What is a “Locked Out of Hub Fee” ?

Do I need a smart phone?

Can I rent more than one bike at a time?

What do I do if the hub is full and I want to end my ride?